The vacancy for ‘geriatric specialist’ remained unfilled at Woonzorggroep Samen in Schagen for over a year. Caroline Beentjes, one of the company’s directors, could see this was increasing pressure on the other specialists and turned to Accezz. “This was my third programme with Accezz, so I knew they would be able to help. Their intervention allowed us to organise work processes more conveniently, with nursing specialists and primary care physicians being assigned specific tasks and responsibilities.This created space and helped streamline everything."