HWW zorg (Haagse Wijk- en woonzorg) is a community care organisation in The Hague that provides tailored care for the elderly. By working closely with older citizens living in the community, it aims to help them become more resilient and remain independent during periods of vulnerability.
HWW zorg’s mission to ‘put a smile on everyone’s face’ gave rise to a programme designed to improve client satisfaction, help employees take pride in their work and bring loyal partners on board. This was sparked by the awareness that staff felt they were unable to give sufficient attention to clients.
